International Customers
We ship within the USA only, but we have many international customers that order from us using package/freight forwarding services.
For international customers, we recommend creating a free account on myus.com which is a package forwarding service. We recommend myus.com as we have shipped hundreds of packages through them without any issues being reported. There are many other package forwarders that can also be used if you already have an account setup elsewhere.
Once you sign up for an account, they will provide you with a USA address to use on the order since our website won’t accept international addresses. This address includes a suite number which identifies your packages when they arrive at myus.com. Please use this address for both the shipping and billing address. The website will take international credit cards or PayPal.
We then ship the package to myus.com which takes about 3 days if you chose the $12.95 USPS Priority mail shipping and 5-6 days if you chose $6.95 USPS Ground Advantage or UPS Ground shipping. They then take care of getting the package to you overseas.
When the package arrives at myus.com, they will update it in your dashboard and send you an email to let you know that it arrived and to see how you want the package shipped overseas. This can range from postal to DHL Express.
Smaller orders will typically weigh less than 1lb and they have cost estimators on their website for the different shipping services to your country at: myus.com/pricing/
This same account can be used to purchase from any USA company that does not normally ship overseas. They will also consolidate multiple orders from different companies into one shipment to help reduce your costs.
Upon arrival in your country there may be taxes or tariffs due which the shipping company must collect from you before delivering the package. These costs will vary depending on the country and the cost of the order. A $50USD order is often in the $10-$30 range.
MyUS.com does offer DDP (Duties Delivered Prepaid) shipping in most cases. You prepay the duties owed when you ship with them and they then pay them on your behalf upon import into your country. This generally speeds up the import process.
